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Customize Your CRMStep 2: Layout Design & Final Setup

Layout Design & Final Setup

Organize your fields, design the perfect layout, and complete your custom CRM setup.


Overview

Now that you’ve created all your fields, it’s time to organize them into an efficient workspace. This step determines how you and your team will interact with lead data daily.


Drag & Drop Layout Design

Your CRM has two main display areas to organize:

Table Header Section

Purpose: Quick visibility and scanning of leads

Best For:

  • Name, Phone, Email (essential contact info)
  • Status and Priority fields
  • Quick-reference information
  • Fields you need to see at a glance

Limitations:

  • Limited horizontal space
  • Avoid overcrowding (5-7 columns maximum)
  • Mobile users see fewer columns

Pro Tip: Prioritize fields you scan most frequently


Field Resizing Guide

Table Fields (Horizontal Only)

  • Adjust column width using right edge handles
  • Test different sizes to find optimal balance
  • Consider content length when sizing

Expandable Fields (Width + Height)

  • Resize both dimensions for text fields
  • Create logical groupings with similar sizes
  • Larger fields work well for detailed information

Testing Your Layout

  • Preview with real lead data
  • Check mobile responsiveness
  • Ensure important fields remain visible

Layout Best Practices

Table Section Optimization:

âś… Do:

  • Keep to 5-7 columns maximum
  • Prioritize most-scanned information
  • Use short, clear field names
  • Test on different screen sizes

Recommended Fields:

PriorityField TypeExample
HighContact InfoName, Phone, Email
HighStatusLead Status, Priority
MediumQuick ReferenceSource, Last Contact

Your Custom CRM is Complete!

Congratulations! You now have a fully customized CRM tailored to your business needs.


Action Buttons Overview

Your CRM includes powerful one-click actions for efficient lead management:

Communication Actions

ActionFunctionRequirements
WhatsAppSend message directly from lead recordWhatsApp logged in on your device
CallStart call instantly with click-to-callPhone integration configured
Schedule MessageSchedule automatic follow-upsWhatsApp connected in Raion Hub
EmailSend emails without switching appsEmail account connected

Lead Management Actions

ActionFunctionPurpose
DistributeAssign leads to team membersWorkload management
Update StatusChange lead progression stagesPipeline tracking
Add NotesTrack interactions and updatesConversation history

Adding New Leads

Your CRM supports multiple lead entry methods:

Manual Lead Addition

Perfect for individual leads and quick entries:

Steps:

  1. Click “Add” button in Active Leads or Lead Bank
  2. Fill in required fields using your custom form
  3. Save to immediately add to your workspace

Best For:

  • Walk-in customers
  • Phone inquiries
  • Networking contacts
  • Quick one-off entries

Managing Your CRM

Safe Modifications

âś… Safe to Change Anytime:

  • Field names and labels
  • Field sizes and positions
  • Dropdown options and colors
  • Display preferences and filters
  • Layout organization

Use Caution With

⚠️ Handle Carefully:

  • Don’t delete fields with existing data
  • Best practice: Move unused fields to “Available Fields” instead
  • Data preservation: Deleting removes all historical information
  • Team impact: Changes affect all workspace members

Team Collaboration

Your CRM setup enables seamless team collaboration:

FeatureBenefit
Shared LayoutAll team members see the same organized interface
Individual PreferencesPersonal sorting and filtering options
Role-Based AccessControl what data each member can see/edit
Real-time UpdatesChanges sync across all team members instantly

Platform Compatibility

Desktop Capabilities (Full Experience)

âś… Complete Features:

  • Full customization capabilities
  • Drag-and-drop layout design
  • Table Settings and field management
  • Complete field management
  • Multi-window workflows
  • Advanced filtering and sorting

Recommended For:

  • Initial CRM setup
  • Complex data entry
  • Bulk operations
  • Detailed analysis

Auto-Save Feature

Your layout changes save automatically as you make them:

  • Real-time saving: Changes apply immediately
  • No data loss: All modifications are preserved
  • Flexible editing: Rearrange fields anytime
  • Instant updates: Team sees changes immediately

Quality Assurance

Test Your Layout

Add a sample lead and verify all fields work correctly

Team Feedback

Have team members test the interface and provide input

Iterative Improvement

Make adjustments based on actual usage patterns

Documentation

Share field purposes and usage guidelines with your team


Next Steps

Now that your CRM is set up, continue building your lead management system:

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